setrade.asia (hereinafter “setrade.asia”, “we”, “us” or “our”) is committed to protecting your personal information and takes our data protection responsibilities very seriously.

This privacy notice sets out how setrade.asia collects and processes your personal data through the setrade.asia website and applications referred to in this privacy notice. setrade.asia is an ecosystem comprised of setrade.asia websites (including, but not limited to, www.setrade.asia in the domain name), mobile applications, clients, applets and other applications developed to provide the setrade.asia Services. refers to platforms, websites and clients that operate independently within the ecosystem.

This Privacy Policy applies to all personal data processing activities we carry out on setrade.asia’s platforms, websites and departments.

If you are a customer or user of our Services, this Privacy Policy applies together with all business terms and other contractual documents, including but not limited to any agreements we may enter into with you.

If you are not a relevant stakeholder, customer or user of our services, but you use our website, this Privacy Policy, together with our Cookie Notice, applies to you.

This notice should therefore be read in conjunction with our Cookies Notice, which provides further details about the use of cookies on the website.

1. The setrade.asia operating entity contracted with you determines the means and purposes of processing your personal data in connection with the services provided to you.

This includes providing you with data and responding to any requests you may make under data protection laws. When you contact a setrade.asia company, you may be asked to provide personal data. The setrade.asia companies may share your personal data with each other, and if they do so, they will use it consistently in accordance with this Privacy Notice.

2. Personal data collected by setrade.asia

Personal data is data that identifies an individual or relates to an identifiable individual. This includes data you provide to us, data we collect about you automatically and data we obtain from third parties.

Information you provide to us. To open an account and access our services, we ask you to provide us with some data about yourself. This data is required by law (e.g. to verify your identity and comply with “Know Your Customer” obligations), is necessary to provide a requested service (e.g. you need to provide your email address to open an account) or (relevant to certain purposes detailed below). In some cases, when we add services and features, you may be asked to provide additional data.

If you fail to provide us with the required data, setrade.asia will not be able to provide you with our services.

We may collect the following types of information from you.

●Personally identifiable data – name, email address, gender, home address, phone number, date of birth, nationality, signature, utility bill, photo, recorded video
●Sensitive biometric personal data – setrade.asia may also collect sensitive personal data such as biometric information where permitted by local law or with your consent (e.g. facial scan data extracted from selfies or videos issued by government (to verify your identity by comparing it to your photo on your ID)
●Government identifier – government-issued identification, such as passport, resident registration number, resident registration card information, driver’s license number, etc.
●Institutional information – proof of legal formation, personally identifiable data on all material beneficial owners, personal data on the Board of Directors, senior personnel responsible for the operation of the legal entity.
●Financial information – bank account information, payment card information, source of funds, source of assets,
●Transaction Information – Information about transactions you conduct on our Services (e.g. payee name, your name and email)
●Information about cookies – Please see our cookie notice for more details.
●Recruitment information – position, salary, wages and company
●Communication – Survey responses, information included in the survey. Communications with us, including recordings of calls with our customer service team.
●Contact information – email address, country, region,
Information we automatically collect from you. To the extent permitted by applicable law, we may collect certain types of information automatically (for example, whenever you interact with us or use the Services). This information helps us resolve customer support issues, improve the performance of our Site and Services, maintain and/or improve your user experience, and protect your account from fraud by detecting unauthorized access.
Information collected automatically includes.
●Browsing information – Browsing information such as device ID, name and version, and IP address
●Usage Data – Authentication data, security questions, click stream data, public social networking posts, and other data collected through cookies or similar technologies.
Information about how our Services perform when you use them (e.g. error messages you receive, performance of site information).
●Marketing and Research Information – Identifiers – an individual’s IP address or other online identifier, or, if used for direct marketing, email address, name and address;
Demographic data – (e.g. income, family status, age range, gender, interests, etc.)
Information about your mobile device, including browser/web history data and preferences expressed through your selection/viewing/purchase of goods, services and content, device type (if available), device identification number, and mobile operating system.
Analysis and profiles of individuals based on collected data. For more information on this please see our Cookie Policy.
Interests or inferred interests and marketing preferences.
Information we collect from affiliates and third parties.
From time to time, we may obtain information about you from our affiliates or third party sources as required or permitted by applicable law.
●Affiliates – Subject to applicable law, we may, as a normal part of doing our business, obtain information about you from a group of companies that are related to us by common control or ownership (“Affiliates”), through which we may provide you with information about our Affiliates. We can provide you with services.
We may obtain information about you, such as personally identifiable information, transaction data, institutional information, and usage information. For example, if you want to convert your cryptocurrency to fiat and withdraw it to your bank account, you may need to exchange information with setrade.asia Connect.
●Blockchain data – We may analyze public blockchain data such as transaction ID, transaction amount, wallet address, timestamp, or transaction or event.

3. Why does setrade.asia process my personal data. What legal basis do we rely on to collect and process your personal data?

Our primary purpose in collecting personal data is to provide our services to you in a safe, efficient and seamless manner. We generally use your personal data for the purposes of providing, providing, and operating our Services, content and advertising, and loss prevention and fraud prevention. Below you will find instructions on how to use it.

Why does setrade.asia process my personal data and our legal basis for using it (EEA and Switzerland EU GDPR)

●Managing our contractual relationship with you. To create and maintain an account.
This includes when we use your personal data to place and process orders and process payments.
The categories of personal data processed are personally identifiable data, institutional information, contact information and financial information. Failure to process your personal data for these purposes will result in your being unable to open an account with us or the termination of any account you already have open.
-Processing is necessary for the performance of a contract to which you are party.

●To maintain compliance with laws and regulations.
Most core services, such as exchange services, are subject to strict and specific laws and regulations that require them to collect, use and store certain personal data and to process personally identifiable information and, in some cases, sensitive personal data (including biometrics). (as detailed in Section I) For example, to comply with our Know Your Customer (“KYC”) obligations under applicable laws and regulations, and in particular to comply with anti-money laundering laws and regulations.
Categories of personal data include personally identifiable data, institutional information, sensitive biometric information, government identifiers, contact information, and financial information. If you do not provide the personal information required by law, we may not be able to open an account or we may have to close an account you have already opened.
-Processing is necessary for compliance with legal obligations under applicable laws and regulations, anti-money laundering laws and regulations.

●Communicate with you regarding service and transaction-related matters.
We use your personal data to communicate with you about administrative or account-related information in relation to the setrade.asia services. We will communicate with you to provide you with up-to-date information about our Services, for example, to inform you of related security issues, updates, or to provide you with other transaction-related information. Without these communications, you may not be aware of important developments related to your account that may affect how you use the Services. You may not opt ​​out of receiving important Service communications, such as email or mobile notifications sent for legal or security purposes.
-Processing is necessary for the performance of a contract to which you are party.

●Customer service provided:
We process your personal data when you contact us to provide you with support in relation to questions, disputes, complaints, problem resolution, etc.
The categories of personal data processed are personally identifiable data, institutional information, transaction information, correspondence, contact information, financial information, browsing information, usage data.
If we do not process your personal data for these purposes, we will not be able to respond to your request.
-Processing is necessary for the performance of a contract to which you are party. Processing is necessary for the legitimate interests pursued by us to improve our services and enhance user experience.

●To promote the safety, security and integrity of the Platform.
We process your personal data to enhance security, monitor and verify identity or access to the Services, prevent malware or security risks, and comply with applicable security laws and regulations.
We use your personal information to verify accounts and related activity, to find and address violations of our Terms of Use, to investigate suspicious activity, to detect, prevent and prevent illegal activity, to detect fraud, and to maintain the integrity of the Services. Process your data.
The categories of personal data processed are personally identifiable data, institutional information, transaction information, contact information, financial information, browsing information and usage data.
If we do not process your personal information, we may not be able to guarantee the security of our services.
We use your personal data to provide the functionality of the setrade.asia service, analyze its performance, correct errors, and improve usability and efficiency.
-Processing is necessary for the performance of a contract to which you are party.

●To promote the safety, security and integrity of our Services.
Fraud prevention and detection and credit risk.
The categories of personal data processed are personally identifiable data, institutional information, transaction information, contact information, financial information, browsing information and usage data. We process your personally identifiable data to prevent and detect, prevent and mitigate fraud and abuse of our services, protect you against account compromise or loss of funds, and ensure the security of our users, setrade.asia services and other users. Scoring methods may also be used to assess and manage credit risk.
-Processing is necessary for the purposes of the legitimate interests pursued by us and your interests, for example, to protect the security of you, us or others, to detect and prevent fraud and abuse.

●setrade.asia service provided.
We process your personal data to provide you with services and process your orders. For example, when you wish to use an exchange service on our platform, we ask for certain information, such as your identity, contact information, and payment information.
The categories of personal data processed are personally identifiable data, institutional information, transaction information, contact information, financial information, browsing information and usage data.
We cannot provide our services without this information.
-Processing is necessary for the performance of a contract to which you are party.

●To improve service.
We process your personal data to improve our services and give you a better user experience.
The categories of personal data processed are personally identifiable data, institutional data, transaction data, browsing data and usage data.
-Processing is necessary for the legitimate interests pursued by us to improve our services and enhance user experience.

●Promotion provided
We use your information to provide you with promotions, including offers, rewards and other incentives for using our Services.
The categories of personal data processed are personally identifiable data, institutional data, transaction data, browsing data and usage data.
-Processing is necessary for our legitimate interests and your interests to reward customer loyalty.

●For research and innovation.
We conduct surveys to learn more about your experience using our Services. We also use your information to support research and development and drive innovation in our services and products. This information is also used for marketing purposes.
-Processing is necessary for our legitimate interests to improve and operate our services through the information obtained from these surveys.

●Recommendations and personalization.
We use your personal information to recommend features and services that may be of interest to you, identify your preferences, and personalize your experience with the setrade.asia Services.
-Processing is necessary for our legitimate interests to provide personalized services to our customers. Processing is necessary for the performance of a contract to which you are party.

●To provide you with marketing communications.
We use your information, with your consent, to send you targeted marketing communications via email, mobile, in-app and push notifications.
We also use your information to perform profiling for marketing purposes.
The categories of personal data processed are personally identifiable data, institutional information, transaction information, browsing information, usage data, marketing and research information, and communications.
-Where required by applicable law, we rely on your consent to process your personal information for marketing purposes. If you consent to us processing your personal information for a specific purpose, you may withdraw your consent at any time and we will stop processing your personal information for that purpose. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
If we carry out profiling for marketing purposes, for example to identify services or promotions that may be of interest to you, this processing is based on legitimate interests.

●Event
(i) To host and/or organize an event.
setrade.asia hosts many live in-person events throughout the year. This includes events such as Blockchain Week, for example. If you register for one of our events and you are a user, we will access information in your account to provide you with information and services related to the event. When registering for an event, you may be asked to provide additional information.
If you are not a user and sign up for one of our events, we collect information such as your name, email, company, job title, industry, address, phone number, dining preferences, etc.
– (i) Processing is necessary for our legitimate interests: (i) to produce, organize and host events; customer.
(ii) In some cases, if you are able to pay to attend an event, we will access information in your account to provide you with information and services related to the event. When registering for an event, you may be asked to provide additional information.
– (ii) (ii) If you are paying a fee to participate in an event, processing is necessary for the performance of a contract to which you are party.
(iii) If you are a presenter at one of our events, we collect information about you, including your name, employer and contact information, a photograph, and information provided by event attendees who have evaluated your performance as a presenter. can also be collected. We may also record and store your voice and likeness in certain cases.
– (iii) Processing is necessary for our legitimate interests, such as (iii) promoting an event, informing you about an event or evaluating the performance of an event.
(iv) Some events are sponsored. setrade.asia may provide attendee lists to sponsors, co-sponsors and exhibitors of the event. setrade.asia may also permit sponsors, co-sponsors and/or exhibitors to mail materials to you once per Sponsored Event, in which case setrade.asia may contract with a third party mailer to mail you materials. We do not share your address directly with sponsors/exhibitors. If you do not wish to have your information included in the attendee list or receive information from sponsors, co-sponsors and/or exhibitors, please express your preference when registering for the event or contact setrade.asia directly at support@setrade.asia You can. Provide attendees with the option to opt out of receiving marketing messages from sponsors or setrade.asia.
– (iv) (iv) We rely on your consent to process your personal data for marketing purposes. If you consent to us processing your personal information for a specific purpose, you may withdraw your consent at any time and we will stop processing your personal information for that purpose. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

●Cookies: When cookies and similar technologies are used as part of the service. The categories of personal data processed are information from cookies.
– Where required by applicable law, we rely on your consent to place cookies and similar technologies. If you consent to us processing your personal information for a specific purpose, you may withdraw your consent at any time and we will stop processing your personal information for that purpose.
Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

●To comply with other legal and regulatory obligations.
We may access, read, preserve and disclose your information as we believe is reasonably necessary to comply with any law, legal obligation, regulation, law enforcement, governmental and other legal requests, court order or disclosure to tax authorities.

The categories of personal data processed are personally identifiable data, institutional information, financial information, transaction information, browsing information, usage data and blockchain data.
– When processing is necessary for compliance with legal obligations under relevant laws and regulations.
We may also rely on our legitimate interests in responding to legal requests if we believe in good faith that we are required to do so by the laws of the relevant jurisdiction, although we are not required to do so by applicable law.
Automated individual decision-making, including profiling. setrade.asia does not rely solely on automated tools to help determine whether a transaction or customer account poses a fraud or legal risk.

4. Children’s use of setrade.asia services

setrade.asia does not permit minors under 18 years of age to use the setrade.asia Services and does not knowingly collect personal information from children under 18 years of age.

5. Cookies and other identifiers

We use cookies and similar tools to enhance your experience, to provide our services, enhance our marketing efforts, and understand how customers use our services so we can make improvements. Depending on applicable laws where you are located, your browser’s cookie banner will tell you how to accept or reject cookies.

6. How and why we share your personal data

We may share your personal data with third parties (including other setrade.asia entities) if we believe that sharing your personal data is required to do so in accordance with your contractual relationship with us, applicable laws, regulations or legal process, or in accordance with applicable laws, regulations or legal process. can. When we share your personal data with other setrade.asia entities, we will do our best to ensure that those entities are subject to this Privacy Policy or at least follow the same protective practices as described in this Privacy Policy. . For example, it depends on where you live and which entity is responsible for running the KYC check.

We may also share personal data with the following people in the following circumstances.

-Affiliates: The personal data we process and collect may be transferred between setrade.asia companies as a normal part of doing business and providing services.

-Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing support, processing payments, delivering content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions and may not use it for any other purpose. We must also process personal information only in accordance with our contractual agreements and to the extent permitted by applicable data protection laws.

-Law enforcement authorities: We may be required by law or a court to disclose certain information about you or our relationship with you to relevant regulatory, law enforcement and/or other competent authorities. We will disclose information about you to law enforcement authorities when required to do so by law. We may also need to share your information to enforce or apply our legal rights or to prevent fraud.

-Business transfers: As we continue to develop our business, we may sell or purchase other businesses or services. In such transactions, user information is typically one of the business assets transferred, but remains subject to the promises of our existing Privacy Policy (unless, of course, you consent otherwise). Additionally, in the unlikely event that substantially all of the assets of setrade.asia are acquired by a third party, user information would be one of the transferred assets.

-Protecting setrade.asia and others: We disclose account and other personal information when we believe disclosure is appropriate to comply with a legal or regulatory obligation. Enforce or apply our Terms of Use and other agreements. or protect the rights, property, or safety of setrade.asia, our users, or others. This includes exchanging information with other companies and organizations for fraud prevention and credit risk reduction purposes.

7. International transfer of personal information

To facilitate its global operations, setrade.asia may transfer your personal information outside the European Economic Area (“EEA”), the United Kingdom and Switzerland. The EEA includes the European Union countries as well as Iceland, Liechtenstein, and Norway. Transfers outside the EEA are also called “third country transfers”.

We may transfer your personal information to our affiliates, third party partners and service providers based around the world. If setrade.asia intends to transfer personal data to a third country or international organization outside the EEA, setrade.asia will put in place appropriate technical, organizational and contractual safeguards (including standard contractual clauses) to ensure that the transfer takes place in accordance with applicable data protection rules. Prepare.

We also rely on the European Commission’s decisions to recognize that certain countries and territories outside the European Economic Area ensure an adequate level of protection for personal information. These decisions are called “adequacy decisions.”

8. Safety of my information

We design our systems with your security and privacy in mind. We take appropriate security measures to protect your information from accidental loss, use, or unauthorized access, alteration or disclosure. We strive to use encryption protocols and software to protect the security of your personal data, both during transmission and while at rest. We maintain physical, electronic and procedural safeguards regarding the collection, storage and disclosure of your personal data. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Our security procedures mean that we may ask you to verify your identity to protect you from unauthorized access to your account. We recommend that you use a unique password for your setrade.asia account that is not used for any other online accounts, and that you log out when you are finished using a shared computer.

9. Advertisement

To provide you with the best user experience, we may share your personal data with our marketing partners for targeting, modeling and/or analytics, marketing and advertising purposes. You have the right to object at any time to our processing of your personal data for direct marketing purposes.

10. Your rights

Subject to applicable law, as explained below, you have a number of rights in relation to the privacy and protection of your personal data. You have the right to request access, correction and deletion of your personal data and to request data portability. You can also object to our processing of your personal data or request that we restrict the processing of your personal data in certain cases. Additionally, if you consent to us processing your personal data for a specific purpose, you can withdraw your consent at any time. To exercise your rights, please contact us. These rights may be limited in some circumstances (for example, where we can demonstrate that we have a legal requirement to process your personal data).

Right of access: You have the right to obtain confirmation as to whether your personal data is being processed and to obtain a copy of it and certain information relating to the processing.
Right to rectification: You can request that any inaccurate personal data be corrected and you can also add it. You can also change the personal information in your account at any time.
Right to erasure: In some cases, you may have your personal data erased.

Right to object: You have the right to object to the processing of your personal data for reasons relevant to your situation. For example, you have the right to object where we are processing your data in reliance on our legitimate interests or for direct marketing purposes.

Right to restrict processing: You have the right to temporarily restrict our processing of your personal data, where we have legitimate grounds to do so. We may continue to process your personal data where necessary for the defense of legal claims or for other exceptions permitted by applicable law.

Right to portability: In some cases, you may request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format and, where possible, to allow us to process your personal data on your behalf. You can request that your personal data be passed directly to another data controller.

Right to withdraw consent: For processing that requires your consent, you have the right to withdraw consent at any time. Exercising this right will not affect the lawfulness of processing based on consent given prior to its withdrawal.
Right to lodge a complaint with the relevant data protection authority: We want to be able to answer any questions you may have about the way we process your personal data. However, if you have any unresolved concerns, you also have the right to complain to the data protection authority where you live or work or where you believe a data protection breach has occurred.

11. Personal data storage period at setrade.asia

We will retain your personal data to enable your continued use of the setrade.asia service, for as long as necessary to fulfill the relevant purposes described in this Privacy Notice, and for tax and accounting purposes, compliance with anti-money laundering laws; We will retain your personal data for as long as may be required by law, such as to resolve disputes and/or legal claims, or as otherwise communicated to you.

Retention requirements vary by jurisdiction, but information on typical retention periods for different aspects of personal data is set out below.

Personally identifiable data collected to comply with a legal obligation under financial or anti-money laundering laws may be retained after account closure for as long as required by applicable law.

For marketing purposes, we retain your contact information, such as your name, email address, and phone number, on an ongoing basis until you (a) unsubscribe or we (b) delete your account. We will then add your details to our unsubscribed list to ensure we do not inadvertently market to you.

Content you post to our website, such as support desk comments, photos, videos, blog posts and other content, may be retained even after you close your account for auditing and crime prevention purposes.

Recordings of voice calls with you may be retained for audit/compliance purposes and to resolve disputes and/or legal claims for up to six years.

Information collected through cookies, web page counters and other analytics tools is stored for up to one year from the date the cookie was collected.

12. Contact information

Our Data Protection Officer can be contacted using our web form or by email at support@setrade.asia and will endeavor to resolve any questions or concerns you may have regarding the collection and processing of your personal data.

13. Notices and Amendments

If you have any concerns about your privacy at setrade.asia, please contact us and we will try to resolve them. You also have the right to contact your local data protection authority.

Our business changes regularly and our Privacy Policy may also change. You should check our website frequently to see recent changes. Unless otherwise specified, our current Privacy Notice applies to all information we have about you and your account.